How to Check Health Insurance by Iqama Number in Saudi Arabia

Short answer: open the free “Insurance Information Inquiry” on the Council of Health Insurance (CHI, earlier called CCHI) website, or the “Health Insurance Information Inquiry” on the Insurance Authority (IA) website, type your Iqama number and the picture code, and press Search. You will see if you have active health insurance, which company insured you and until when. No login is needed and there is no fee.

Last checked: November 2026.

Check it before every Iqama renewal. Article 3 of the Cooperative Health Insurance Law says a residence permit may not be granted or renewed without a health insurance policy that covers the Iqama period (CHI). This applies to your wife and children too. Our guide on health insurance for dependent Iqama renewal explains that rule.

Which check should I use?

All of these are free. If one website is slow or down, use another.

Method 1: CHI website (Iqama, passport or border number)

1. Open the CHI page Insurance Information Inquiry and press Start Service.
2. Type your Iqama number. CHI also accepts a passport number, border number or visa number, but use the number that was used when the policy was issued.
3. Type the verification code shown in the picture and press Search.
4. Agree to the data-processing (consent) message.
5. Read the result: insurance company, policy status and end date.

The national portal lists the same service and says it is free and works immediately (my.gov.sa). CHI’s phone number for questions is 19977.

Method 2: Insurance Authority website (Iqama number)

1. Open the IA page Health Insurance Information Inquiry and press Get Started.
2. Enter your Iqama number (or a Saudi national ID number).
3. Type the verification code from the picture.
4. Press Agree to Terms, then Search.

The IA says the result shows the insurance status, whether it is valid, and the insurance company that issued it. The service is free and the result is instant. IA support: 8001240551 or [email protected].

Method 3: Absher (what Jawazat sees)

Absher has a public inquiry, listed in Arabic as الاستعلام العام عن صلاحية التأمين الصحي “للمقيمين فقط” (general inquiry about health insurance validity, residents only). Absher describes it as a check of the health insurance validity in Ministry of Interior records. It is useful when your insurer says you are covered but an Iqama renewal still fails, because it shows what the renewal system can see. Look for it in Absher’s list of public services that work without login. We could not open the service screen itself, so follow the fields it asks for.

Checking your wife and children

Run the same check with each family member’s own Iqama number (or border number if they just arrived and have no Iqama yet). One person being insured does not mean the others are.

• Wife and children of a private-sector worker: the Insurance Authority says private-sector employers must insure their employees and their dependents (spouse, sons up to 25, unmarried and unemployed daughters) and that the employer alone pays the premium. Your company cannot deduct it from your salary (IA FAQ).
• Parents, brothers or sisters living with you: CHI says the employer is not obliged to insure them. You, as their sponsor, must buy their insurance (CHI FAQ).
• Family on a visit visa: the employer does not insure visitors; the visit visa insurance applies (CHI FAQ).
• New baby: the baby is covered on the mother’s policy for up to 30 days from birth. Tell your employer within 30 days so the baby is added from the date of birth (IA FAQ). See our newborn Iqama guide.

What to do if the result shows no insurance

1. Check again with another number. If the policy was issued on the passport or border number, the Iqama search may show nothing.
2. Ask HR in writing. For you and your dependents, insurance is your employer’s duty. Ask HR for the policy number and the insurer’s name.
3. Ask the insurance company to confirm the policy is uploaded and linked to your Iqama. Renewal checks the electronic record, not a paper card.
4. If the employer refuses, you cannot get compensation from CHI. CHI says compensation claims go to the labour courts (CHI FAQ). Problems with an insurance company can be raised through the IA complaint service on its website.
5. For parents or other relatives you sponsor, buy a policy from a licensed insurer before their Iqama renewal date.

Common problems and fixes

FAQs

Is the health insurance check free?

Yes. Both the CHI and Insurance Authority inquiries are listed as free.

Can I check insurance without an Iqama, with only a border number?

Yes, on the CHI inquiry, which accepts a border number, passport number or visa number. The Insurance Authority inquiry asks for an Iqama or Saudi ID number.

Is CCHI the same as CHI?

People still search for “CCHI insurance check”. The body is now called the Council of Health Insurance (CHI), and its inquiry page is on chi.gov.sa.

Who pays for my family’s health insurance?

For private-sector workers, the employer must insure the employee and dependents and pay the premium. Parents and other relatives you sponsor are your own responsibility.

Can I renew my Iqama if insurance has expired?

No. The Iqama cannot be issued or renewed without valid insurance. Fix the insurance first, then renew. If the delay makes your Iqama expire, see what happens when an Iqama expires.

When does a new worker’s insurance start?

CHI says cover for non-Saudis starts from the date of entry or service transfer, provided this is done within ten working days of entering the Kingdom.

Sources: Cooperative Health Insurance Law, Article 3 (chi.gov.sa); CHI Insurance Information Inquiry (chi.gov.sa); CHI FAQ (chi.gov.sa); Insurance Authority Health Insurance Information Inquiry and FAQ (ia.gov.sa); National Portal service 542638 (my.gov.sa); Absher public services list (absher.sa).